Privacy
Policy

1. Scope
This Privacy Policy applies to all U.S. operations of the H2H Movers, Inc., which include, but are not limited to, H2H Movers, H2H Moving, H2H Moving Company.

2. Policy Overview
This policy explains how we collect and use your personal information. This policy applies to all visitors of the site, whether as customer or potential customers, to whom we might provide products or services.

3. Source of Information
Your personal information can be obtained from serval sources in order to meet our business needs. Those sources include but are not limited to: in person communication, over the phone, by email, Web server, and/or third parties.

4. Type of Information
The information we collect includes but it is not limited to: name, email address, phone number, address of the pick-up and drop-off locations, unit number at each location, and type and quantity of the items. We may further obtain credit card or bank information for reimbursement of services provided.

5. Use of Personal Information

Product or Services: Your personal information can be used in order to provide you with an accurate estimate of the packing and/or the moving services requested. It will also allow us to improve our services and create a timely schedule for other moves.
Feedback: In order to improve our product or services, we may use your personal information to further contact you to receive feedback about our services.
Legal: In certain cases we may be required to provide your personal information to government entities for legal purposes and/or in the case of fraud. These situations require subpoenas.
Other Business: We may also share your personal information with any affiliates of H2H Movers, in order to improve our product or service.
Credit Agencies: Your account information may also be shared with credit bureaus. That information is related to any payments on your account.

6. Protecting Your Personal Information
It is our best interest to protect your personal information. For that reason, H2H Movers has taken valuable steps to avoid having this information fall into the wrong hands. Some of the steps we have taken are:

Safeguarding your electronic and paperwork information in a physical location without access to outsiders.
Having IT specialists protect our hardware and software.
All employees need to strictly follow H2H Movers Rules and Responsibilities in addition to our Record Safeguarding Policy.
Any information that is not needed is completely destroyed according to our Records Safeguarding Policy.

For your personal safety, we also advise all of our customers to protect their personal information and properly destroy it if not needed.

7. Reasonable Protection
H2H Movers provides reasonable protections to the visibility of the items carried to the truck and to other facilities. Those items are restricted to employees of H2H Movers and the customer contracting our services. Nevertheless, we are not responsible if any information placed in the shipping container is seen by a third-party during the course of the move. Moreover, we are not responsible if the items themselves are viewed by a third-party during the course of the move.

8. Cookies
H2H Movers may place cookies on your browser to assist us with certain actions. These include, but are not limited to, personalizing your information for better service and identifying your profile for efficient updating.

Any cookies placed by H2H Movers can simply be removed by going to your browser and clicking on “Delete cookies and other site and plug-in data.” Wording may differ depending on your browser.

9. SMS Consent Terms & Conditions

By opting in to receive SMS communications from H2H Movers Inc, you agree to the following SMS Terms & Conditions:

Opt-In
By providing your mobile phone number and explicitly opting in, you consent to receive SMS messages from H2H Movers Inc related to estimates, service updates, appointment reminders, customer support, and, if applicable, promotional or marketing communications.

Messaging Frequency
Message frequency may vary depending on your interactions with H2H Movers Inc and the services requested.

Message and Data Rates
Message and data rates may apply depending on your mobile carrier and service plan. Please contact your carrier for details.

Opting Out
You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will no longer receive SMS messages from H2H Movers Inc unless you opt in again.

Assistance
For assistance or questions regarding our SMS communications, reply HELP to any SMS message or contact us at info@h2hmovers.com or call (773) 232-1898.

No Sharing of Mobile Opt-In Data
No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing or promotional purposes.

Employment-Related Messages
If you apply for employment with H2H Movers Inc and provide your phone number, you may receive SMS messages related to your application or employment status. Message and data rates may apply, and message frequency may vary. You may opt out at any time by replying STOP.

Privacy
We respect your privacy. Your phone number will be used solely for the purposes described above and in accordance with this Privacy Policy. We do not sell, rent, or share your mobile phone number with third parties for marketing purposes.

10. Other Information Obtained
In addition, our Web server also gathers other information related to the date and time you visited the site, the pages visited, time spent on the site, the type of browser used and your IP address. We use this information for statistical purposes and other business and technical improvements.

Third-Party Internet Sites

H2H Movers may place banners or links on our site that redirect to other sites. Those links are soley for the convenience of the customer and for educational purposes. These third-party sites may or may not provide you with a privacy policy. We do not, in any way, control those third-party Internet sites and the data they obtain. When visiting those sites, you may carry a referral address, which is for the purpose of counting the traffic coming from our site.

Rights and Responsibility

H2H Movers provides you with the right to correct or remove any information provided to us. Conversely, we have the right to deny any information provided to us.

Updates

This Privacy Policy was last updated September 25, 2013. H2H Movers reserves the right to change this Privacy Policy at any time by posting the revised policy date on our website.

SMS/Mobile Communications

Mobile Opt-in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

H2H Movers collects phone numbers through our online contact forms for the purpose of scheduling and coordinating moving services. Your consent to receive SMS messages is not a condition of purchasing any services from H2H Movers.